Have questions about your order, or a general enquiry? Our team will be happy to assist you with any questions or concerns you may have.
1. Place Your Order
Begin your journey by choosing the metal type and pendant style that resonates with your heart, and place your order through our website.
2. Submit Your Video
After placing your order, follow the instructions in the email to submit a video of the cherished face for your jewellery. Our team will carefully review and process the video to create a lifelike representation, preserving your unique connection.
3. Crafting and Delivery
Once we have the video, our skilled artisans will work their magic to bring your personalized jewellery to life. Each piece is carefully crafted with attention to detail. Your personalized jewellery will then be packaged with love and delivered to your doorstep.
925 Silver or 18k Gold
We believe in delivering exceptional quality that lasts a lifetime. Our personalised jewellery is crafted from the finest 925 Silver or 18k gold, ensuring durability and elegance.
14k Yellow Gold
Made from 14k solid gold, our yellow gold jewellery is waterproof, durable, and designed to be worn all day, every day. Solid gold won't tarnish or discolor and will last for a lifetime with proper care.
• Made in 100% recycled 14k solid gold
• Dome height: 0.315''/8mm
• Band width: 0.098''/2.5mm
925 Silver or 18k Gold
We believe in delivering exceptional quality that lasts a lifetime. Our personalised jewellery is crafted from the finest 925 Silver or 18k gold, ensuring durability and elegance.
14k Yellow Gold
Made from 14k solid gold, our yellow gold jewellery is waterproof, durable, and designed to be worn all day, every day. Solid gold won't tarnish or discolor and will last for a lifetime with proper care.
• Made in 100% recycled 14k solid gold
• Chain length: 16''/40cm
• Chain width: 0.079''/2mm
Free shipping
Every order you place is a symbol of trust and love that we cherish. To express our gratitude, we ensure that every precious pieces reach you without any shipping charges.
Estimated shipping time
US: 1-3 business days
EU: 1-3 business days
Rest of world: 3-7 business days
The birth of your jewellery
All products take 7-10 business days to ship out as your pieces are made to order.
Track&Trace
A confirmation email, a digital love letter, will find its way to you. In its embrace, you'll discover Track and Trace details, a roadmap guiding your cherished treasures to your eager heart.
Measure the circumference
1. Wrap a thin strip of paper or a string around your finger, like a ring.
2. Mark the spot where the two ends meet and measure the length with a ruler. Use the below chart to get your ring size.
Have questions about your order, or a general enquiry? Our team will be happy to assist you with any questions or concerns you may have.